Internet of Things Community Manager (Startups)
Plug and Play Tech Center (plugandplaytechcenter.com) is the most active VC in Silicon Valley and the largest innovation platform in the world.
Our passion is to help startups succeed and that’s why we built the ultimate startup ecosystem: industry-specific accelerator programs, office space, year-round investments, 180+ corporate partners, and hundreds of VCs in our network.
Simply put, we give startups the best possible chance to thrive.
The Plug and Play Internet of Things (IoT) and Mobility Programs are the matchmakers between large, innovative corporations like Honeywell, Panasonic, Ford, and Mercedes-Benz with top startups disrupting the IoT and Mobility space. With all the ways our cars are evolving, how we request and receive medical care, and the advancement of wearables; this innovation platform with Plug and Play is changing the way we look at all devices that connect us to others and our automobiles.
Community Manager Role
The Community Managers are currently divided amongst the industry-specific verticals of Plug and Play Tech Center. A Community Manager is responsible for the day-to-day tasks that their team faces when scheduling deal flows between corporations and startups, planning events for networking, preparing monthly newsletters, ordering promotional materials and supplies for the team, and other essential duties as needed.
The Community Manager is seen as the primary point of contact for their team, along with corporations and startups engaged with their specific vertical.
Startup Facing Community Manager
We’re looking for a CM to take the startup facing responsibilities over. This role is designed to support the startups accepted into our acceleration program to make sure they are getting the most out of the program. Together, with the Corporate Facing Community Manager, you will construct the 3-month programs.
Duties and Responsibilities
Manage startups during the 3-month programs by creating meaningful and positive relationships; 40 to 50 startups at a time
Bi-weekly sync calls
Program event invitations
Support startup introductions to corporate partners when there is potential synergy or business opportunity
Be the contact for all startup facing questions
Arrange pitch polishing sessions, mentor sessions, and mentor matching
Arrange get togethers in an effort to form a sense of community amongst the startup batches
Track startup success and communicate with the team
Create case studies of startups who have gained the most traction or landed deals with corporate partners
With the Corporate Facing Community Manager, you will host mentor sessions, plan Orientation and Selection Day, and assist in setting up EXPO, mixers, and dinners
Prepare documents for major events such as: Selection Day, Startup Orientation Day, flyers for meetups, and so forth
Work with our Marketing team to post relevant news and updates to social media
1-3 years customer service and sales experience required
Project management and business operations experience a plus
Must have strong verbal and written communication skills
Exceptional organizational and multitasking skills
Comfortable with Excel, Google Docs, Salesforce CRM and other technology solutions for driving sales
Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
Passion and understanding for entrepreneurial communities