Community Manager – Mobility
Plug and Play Tech Center (plugandplaytechcenter.com) is the most active VC in Silicon Valley and the largest innovation platform in the world.
Our passion is to help startups succeed and that’s why we built the ultimate startup ecosystem: industry-specific accelerator programs, office space, year-round investments, 180+ corporate partners, and hundreds of VCs in our network.
Simply put, we give startups the best possible chance to thrive.
Plug and Play’s Mobility Program is the matchmaker between large, innovative corporations like Daimler, Ford, and Michelin, with top startups disrupting the Mobility space. With all the ways our cars and user experience are evolving, this innovation platform with Plug and Play is changing the way we look at our automobiles.
Currently each vertical has a community manager to run the operations behind the team. The Community Manager wears multiple hats ranging from running the 3-month acceleration program, to managing batch startups, to co-managing the corporate accounts, to helping build the vertical brand through marketing efforts.
The Community Manager is seen as the primary point of contact for their team, along with corporations and startups engaged with their specific vertical.
Duties and Responsibilities
Bi-weekly sync calls
Program event invitations
Support startup introductions to corporate partners
Be the contact for all startup facing questions
Arrange casual dinners or group lunches in an effort to form a sense of community amongst the startup batches
Track startup success
Maintain relationship with startup team after leaving program
Create case studies
Prepare documents for major events such as: Selection Day, Startup Orientation Day, flyers for meetups, and so forth (documents must be approved by Marketing before submitting)
Coordinate a monthly newsletter with your team to keep entire network up to date on events
Work with our Marketing team to post relevant news and updates to social media
Arrange pitch polishing sessions, mentor sessions, and mentor matching
Operational/Logitical support leading up to Selection Day and EXPO
Coordinate mixers and meetups
1-3 years customer service and sales experience required
Project management and business operations experience a plus
Must have strong verbal and written communication skills
Exceptional organizational and multitasking skills
Comfortable with Excel, Google Docs, Salesforce CRM and other technology solutions for driving sales
Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
Passion and understanding for entrepreneurial communities